Contact Us

Lost Serial Numbers

If you've purchased a product from Fat Cat Software in the past but have lost track of your serial number, visit the Lost License page to have it emailed back to you.


If you're having an issue with any Fat Cat Software products, first be sure to follow these basic troubleshooting steps:

  • Check to see if you're running the latest version of the software.
    You can check to see if there is a newer version available by selecting the "Check For Updates" menu item within the program. It is often the case that a problem has already been addressed in an update, and downloading the latest version fixes the problem.
  • Read through the FAQ to see if there is already a known solution.
    Links to FAQs for each program can be found to the right.


Fat Cat Software offers full email support for its products. If you are having trouble, have a suggestion for a new feature or even just wish to comment on something, please contact us below using the appropriate link. Please remember to include which version you're inquiring about, what version of macOS you're using, and any other relevant information in your email.

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